
45
TROUBLE-SHOOTING GUIDE
PROBLEM POSSIBLE CAUSE RECOMMENDED ACTION
FILL VALVE
CYCLES ON & OFF
FREQUENTLY
(con't.)
Drain valve not fully closed If an obstruction will not allow drain valve to fully close,
clean valve.
If there is a broken or weak return spring on drain valve,
replace the valve.
Check if 24 VAC is present at valve. If so, reset
VAPOR-LOGIC control board terminals 18 & 19.
HEATER BURNOUT Water level too low Check probes and clean tips if necessary.
Clean probe still-well area in tank.
Verify that unit has new probe head design. If probe head
does not have skirt extensions surrounding probe rods, it
is an obsolete model and DRI-STEEM recommends
replacement of probe assembly.
Check drain valve and clean, repair, or replace as
needed.
Improper wiring Verify proper voltage applied to heater.
Verify proper electrical connections.
Mineral build-up impeding
heat transfer to water
Inspect tank for severe mineral build-up on or around
heater. Increase skimming quantity, frequency of drain
cycle, and/or frequency of cleaning. Use softened
make-up water.
Heater corrosion Inspect heater for surface corrosion or pitting. If evident,
consult DRI-STEEM.
NOISY OPERATION "Thunder" type noise coming
from tank during refill
Normal on larger units, caused by the cold fill water
collapsing steam in the tank. Reduce supply pressure
(minimum of 170 kPa) if inlet water pressure is too high.
Contactor noise Contactor normally makes a "clunk" as it pulls in. A
continuous chattering noise is not normal and is
symptomatic of a failing contactor or malfunctioning
controls. Replace contactor or troubleshoot the control
system.
Fill valve noise A clicking sound as fill valve opens or closes and a hissing
sound during fill are normal. A slamming sound as fill
valve closes is "water hammer" and can be minimized by
installing a shock arrester.
A loud buzzing sound indicates poor alignment of valve
stem. Replace valve.
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